Privacy Policy

We may collect information you provide directly to us, including:

• Name
• Company name
• Email address
• Phone number
• Billing or shipping information
• Product interests
• Quote or order details
• Purchase order information
• Account information
• Communications and messages you send to us

We may also collect limited technical information automatically when you use the website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Date and time of access
• Basic website usage and diagnostic information

We do not intentionally collect sensitive personal information unless it is necessary for a specific business transaction and you choose to provide it.

We may use information to:

• Respond to quote requests and inquiries
• Communicate about products and services
• Prepare quotes, orders, invoices, and commercial documents
• Process and manage customer accounts
• Coordinate shipping, freight, pickup, or fulfillment
• Provide customer service and product support
• Maintain business and transaction records
• Protect the security and integrity of our website
• Comply with legal, tax, accounting, or regulatory obligations
• Improve our website and business operations

Information submitted through our quote or inquiry forms may be used by Alpha Innovations personnel to contact you regarding the products, services, or business needs described in your request.

Submitting a quote request does not obligate you to purchase and does not create a binding sales agreement.

If you create an account, we may retain account information and information associated with your quotes, orders, invoices, payments, or other business activity.

You are responsible for maintaining the confidentiality of your login credentials.

When online payment functionality is available, payment processing may be provided by third-party payment processors such as Stripe.

Alpha Innovations does not intend to store complete payment-card numbers on its own systems. Payment information provided through a third-party payment service is subject to that provider’s privacy and security practices.

We may use third-party service providers to support our website and business operations, including providers for:

• Website hosting
• Database and authentication services
• Email delivery
• Payment processing
• Business communications
• Website security
• Technical infrastructure

These providers may process information on our behalf only as reasonably necessary to provide their services.

We may disclose information:

• To service providers supporting our operations
• To suppliers, manufacturers, freight providers, or other business partners when necessary to fulfill a transaction
• When required by law, subpoena, court order, or governmental request
• To protect our legal rights, customers, business, or systems
• In connection with a merger, acquisition, financing, sale, or transfer of business assets

We do not sell personal information to third parties for their own unrelated marketing purposes.

We retain information for as long as reasonably necessary for the purposes described in this Policy, including business, accounting, legal, customer-service, security, and recordkeeping purposes.

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, disclosure, loss, or misuse.

No internet-based system can be guaranteed to be completely secure.

The website may use cookies or similar technologies required for website functionality, authentication, security, and user experience.

Additional analytics or advertising technologies may be described in an updated version of this Policy if such technologies are added in the future.

The website is intended for business and adult users and is not directed to children under 13.

We do not knowingly collect personal information from children under 13.

You may contact us to request that we update or correct certain personal information associated with you, subject to applicable legal and recordkeeping obligations.

We may update this Privacy Policy periodically.

The updated version will be posted on this website with a revised effective date.

Questions regarding this Privacy Policy may be directed to:

Alpha Innovations
Email: sales@alphainnovations.net
Website: https://alphainnovations.net